*{box-sizing:border-box}
:root{color-scheme:light;--bg:#f3f4ee;--paper:#fff;--paper-2:#f8faf6;--ink:#172e29;--muted:#657a73;--soft:#8a9a93;--line:#e3e9e2;--green:#176b53;--green-2:#0e493b;--lime:#d6f26d;--blue:#3679e7;--red:#bd675c;font-family:'IBM Plex Sans Arabic','Alexandria',sans-serif;color:var(--ink)}
html{background:var(--bg)}body{margin:0;min-height:100vh;background:var(--bg);color:var(--ink);transition:background .25s,color .25s}button,input,textarea,select{font:inherit}button{cursor:pointer}a{color:inherit}
html[data-theme="dark"]{color-scheme:dark;--bg:#0f1917;--paper:#182522;--paper-2:#1c2b27;--ink:#e7f0ea;--muted:#b5c6bc;--soft:#91a59a;--line:#30423b;--green:#a9d5b5;--green-2:#0d3027;--lime:#d6f26d;--blue:#8db4ff;--red:#ef9c8e}
.topbar{height:76px;padding:0 clamp(20px,7vw,120px);display:flex;align-items:center;justify-content:space-between;background:var(--paper);border-bottom:1px solid var(--line)}
.brand{display:flex;align-items:center;gap:11px;text-decoration:none;color:var(--ink)}.brand-mark{width:40px;height:40px;display:grid;place-items:center;border-radius:13px;background:var(--lime);color:#174237;font-family:'Alexandria',sans-serif;font-size:18px;font-weight:700}.brand strong,.brand small{display:block}.brand strong{font-size:12px;font-weight:700}.brand small{font-size:9px;color:var(--muted);margin-top:4px}.topbar-actions{display:flex;align-items:center;gap:20px}.secure-note{color:var(--muted);font-size:10px;display:flex;align-items:center;gap:8px}.secure-note i,.online-dot{width:7px;height:7px;border-radius:50%;background:#42a879}.theme-toggle{display:flex;align-items:center;justify-content:center;gap:8px;height:37px;padding:0 12px;border:1px solid var(--line);border-radius:9px;background:var(--paper);color:var(--ink);font-size:10px;transition:.2s}.theme-toggle:hover{border-color:var(--green);transform:translateY(-1px)}.theme-icon{font-size:15px}
.employee-page{background:var(--bg)}.employee-shell{width:min(1120px,calc(100% - 48px));margin:46px auto 42px;display:grid;grid-template-columns:.88fr 1.12fr;gap:25px;align-items:stretch}.welcome{position:relative;isolation:isolate;overflow:hidden;border-radius:22px;padding:44px 39px;background:linear-gradient(147deg,#176b53 0%,#124d3e 68%,#103f35 100%);color:#f5fff7;min-height:620px;display:flex;flex-direction:column;align-items:flex-start;box-shadow:0 18px 40px #154d3e23}.welcome:before,.welcome:after{content:"";position:absolute;z-index:-1;border:1px solid #ffffff18;border-radius:50%;pointer-events:none}.welcome:before{width:360px;height:360px;left:-180px;top:-120px}.welcome:after{width:510px;height:510px;left:-250px;top:-195px}.welcome .eyebrow{color:var(--lime);font-size:10px;letter-spacing:.04em}.welcome h1{font-family:'Alexandria',sans-serif;font-size:34px;line-height:1.55;color:#fff;margin:18px 0 12px;max-width:410px}.welcome>p{font-size:12px;color:#d0e6d8;line-height:2.1;max-width:360px;margin:0}.steps{width:100%;margin-top:40px;padding:15px 13px;display:flex;align-items:center;gap:8px;background:#ffffff10;border:1px solid #ffffff18;border-radius:12px;color:#d4e5db}.step{display:flex;align-items:center;gap:7px;font-size:8px;white-space:nowrap;color:#d4e5db}.step b{width:26px;height:26px;border:1px solid #ffffff55;background:transparent;border-radius:50%;display:grid;place-items:center;color:#eaf5ed;font-size:10px}.step.active{color:var(--lime);font-weight:600}.step.active b{background:var(--lime);border-color:var(--lime);color:#164c3d}.step-line{height:1px;flex:1;background:#ffffff32;min-width:8px}.help-card{display:flex;gap:12px;background:#ffffff10;border:1px solid #ffffff1c;border-radius:12px;padding:15px;margin-top:auto;max-width:100%;width:100%}.help-icon{width:27px;height:27px;flex:none;border-radius:9px;background:var(--lime);color:#174b3d;display:grid;place-items:center}.help-card strong{font-size:10px;color:#f1faef}.help-card p{font-size:9px;line-height:1.9;color:#d0e4d6;margin:5px 0 0}
.form-card{background:var(--paper);border:1px solid var(--line);border-radius:22px;padding:34px 38px;box-shadow:0 12px 36px #203c3010}.card-heading{display:flex;align-items:center;justify-content:space-between;border-bottom:1px solid var(--line);margin-bottom:23px}.card-heading h2{font-family:'Alexandria',sans-serif;font-size:19px;color:var(--ink);margin:7px 0 20px}.eyebrow{color:var(--green);font-size:10px;font-weight:700;letter-spacing:.025em}.required-note{font-size:9px;color:var(--soft);margin-bottom:18px}.field{display:flex;flex-direction:column;gap:8px;margin-bottom:15px}.field>span{font-size:10px;font-weight:600;color:var(--ink)}.field em{font-style:normal;color:var(--red)}.field input,.field textarea,.field select{width:100%;background:var(--paper-2);border:1px solid var(--line);border-radius:9px;padding:12px 13px;font-size:11px;color:var(--ink);outline:0;transition:border-color .2s,box-shadow .2s,background .2s}.field input:focus,.field textarea:focus,.field select:focus{border-color:#5a9a7c;box-shadow:0 0 0 3px #4d936b20;background:var(--paper)}.field input::placeholder,.field textarea::placeholder{color:var(--soft)}.field textarea{resize:vertical;line-height:1.85}.field small{font-size:9px;color:var(--soft)}.field-grid{display:grid;grid-template-columns:1fr 1fr;column-gap:14px}.upload-box{display:flex;align-items:center;gap:12px;border:1px dashed #aebfb1;background:var(--paper-2);border-radius:10px;padding:12px;margin:2px 0 12px;cursor:pointer;transition:.2s}.upload-box:hover{background:#eff6e9;border-color:var(--green)}html[data-theme="dark"] .upload-box:hover{background:#20332a}.upload-box input{display:none}.upload-icon{width:33px;height:33px;border-radius:10px;background:#e5f2dc;color:var(--green);display:grid;place-items:center;font-size:19px}.upload-box strong,.upload-box small{display:block}.upload-box strong{font-size:10px;color:var(--ink)}.upload-box strong small{display:inline;color:var(--soft);font-weight:400}.upload-box>span:nth-child(2)>small{font-size:9px;color:var(--soft);margin-top:3px}.upload-action{margin-right:auto;border:1px solid var(--line);border-radius:7px;background:var(--paper);padding:8px 10px;color:var(--muted);font-size:9px}.file-name{font-size:9px;color:var(--green);margin:-5px 0 9px}.consent{display:flex;gap:9px;align-items:flex-start;color:var(--muted);font-size:9px;line-height:1.9;margin:18px 0}.consent input{accent-color:var(--green);margin-top:3px}.button{border:0;border-radius:9px;padding:12px 16px;font-size:11px;font-weight:600;display:inline-flex;align-items:center;justify-content:center;gap:10px;transition:transform .18s,box-shadow .2s,background .2s}.primary{background:var(--green);color:#fff;box-shadow:0 5px 13px #176b5330}.primary:hover{background:#115740;box-shadow:0 8px 19px #176b5340;transform:translateY(-1px)}html[data-theme="dark"] .primary{color:#10251f}.submit-button{width:100%;height:46px}.submit-button span{font-size:15px}.demo-hint{font-size:9px;color:var(--soft);text-align:center;margin:10px 0 0}.secondary{background:var(--paper);border:1px solid var(--line);color:var(--ink)}.secondary:hover{background:var(--paper-2)}.success-panel{text-align:center;padding:36px 0 10px}.success-check{margin:0 auto 17px;width:54px;height:54px;border-radius:18px;background:#e7f4dc;color:var(--green);display:grid;place-items:center;font-size:23px}.success-panel h2{margin:8px 0;color:var(--ink)}.success-panel>p{font-size:10px;color:var(--muted)}.ticket-number{display:block;font-size:21px;color:var(--green);letter-spacing:2px;margin:7px}.status-pill{display:inline-flex;align-items:center;gap:7px;padding:6px 10px;border-radius:20px;font-size:9px;white-space:nowrap}.status-pill i{width:6px;height:6px;border-radius:50%;background:#c78a2e}.status-pill.pending{background:#fff2d9;color:#8a601d}.status-pill.answered{background:#e5f3eb;color:#26734e}.status-pill.answered i{background:#36a47e}.success-copy{max-width:260px;margin:15px auto 20px!important;line-height:1.9}.footer{padding:19px;text-align:center;color:var(--soft);font-size:9px}.footer span,.dashboard-footer span{padding:0 8px;color:#b8c3b9}
/* Owner dashboard */
.dashboard-page{display:flex;background:var(--bg)}.sidebar{width:248px;background:#153c32;color:#ecf6ec;min-height:100vh;position:fixed;right:0;top:0;bottom:0;padding:25px 18px;display:flex;flex-direction:column;z-index:2}.sidebar .brand{padding:0 6px 27px;border-bottom:1px solid #ffffff20;color:#f2f8f2}.sidebar .brand-mark{background:var(--lime);color:#174237;width:39px;height:39px}.sidebar .brand strong{font-size:11px}.sidebar .brand small{font-size:9px;color:#abc5b5}.nav-label{font-size:9px;color:#94b4a1;padding:24px 11px 10px}.nav-item{height:43px;padding:0 11px;display:flex;align-items:center;gap:11px;text-decoration:none;color:#c2d5c8;font-size:10px;border-radius:9px;margin-bottom:5px;transition:.18s}.nav-item>span{font-size:15px;color:#9fbba9}.nav-item b{margin-right:auto;font-size:9px;color:#14382e;background:var(--lime);padding:3px 7px;border-radius:10px}.nav-item b.nav-count{background:#ffffff20;color:#dfebe1}.nav-item.selected{background:#ffffff16;color:var(--lime);font-weight:600}.nav-item.selected>span{color:var(--lime)}.nav-item:hover{background:#ffffff12}.sidebar-bottom{margin-top:auto}.admin-profile{border-top:1px solid #ffffff20;padding:17px 4px;display:flex;align-items:center;gap:9px}.avatar{width:34px;height:34px;border-radius:12px;background:#d6f26d;color:#204d3a;display:grid;place-items:center;font-weight:700;font-size:12px}.admin-profile strong,.admin-profile small{display:block}.admin-profile strong{font-size:10px}.admin-profile small{color:#abc5b5;font-size:9px;margin-top:3px}.online-dot{margin-right:auto}.sidebar-bottom>.secure-note{font-size:9px;padding:0 6px;color:#a9c0b0}.dashboard-main{margin-right:248px;width:calc(100% - 248px);padding:31px clamp(22px,4vw,58px) 22px;max-width:1600px}.dashboard-header{display:flex;justify-content:space-between;align-items:center;margin-bottom:25px}.dashboard-header .eyebrow{color:var(--green);font-weight:600}.dashboard-header h1{font-family:'Alexandria',sans-serif;font-size:23px;color:var(--ink);margin:8px 0 3px}.dashboard-header p{font-size:10px;color:var(--muted);margin:0}.header-actions{display:flex;align-items:center;gap:12px}.header-actions .avatar{border-radius:50%}.icon-button{width:37px;height:37px;position:relative;background:var(--paper);border:1px solid var(--line);border-radius:11px;color:var(--muted);font-size:17px}.notification-dot{position:absolute;top:7px;right:8px;width:6px;height:6px;border-radius:50%;background:#dd7a66;border:1px solid var(--paper)}.stats-grid{display:grid;grid-template-columns:repeat(4,1fr);gap:13px;margin-bottom:22px}.stat-card{background:var(--paper);border:1px solid var(--line);border-radius:14px;padding:16px 17px;min-height:124px;position:relative;transition:transform .2s,box-shadow .2s}.stat-card:hover{transform:translateY(-3px);box-shadow:0 10px 25px #173e2d12}.stat-icon{width:31px;height:31px;border-radius:10px;display:grid;place-items:center;position:absolute;top:15px;left:15px;font-size:14px}.stat-icon.blue{color:#3978df;background:#edf3ff}.stat-icon.amber{color:#bf852d;background:#fff5e5}.stat-icon.green{color:#278568;background:#eaf7f1}.stat-icon.violet{color:#7b6bc8;background:#f1efff}.stat-card>span{font-size:9px;color:var(--muted)}.stat-card>strong{display:block;color:var(--ink);font-size:25px;margin-top:10px;line-height:1.2}.stat-card>strong small{font-size:10px;font-weight:500}.stat-card>small{font-size:9px;color:var(--soft)}.requests-card{background:var(--paper);border:1px solid var(--line);border-radius:15px;overflow:hidden}.requests-title{padding:20px 21px 12px;display:flex;align-items:center;justify-content:space-between}.requests-title h2{font-family:'Alexandria',sans-serif;font-size:15px;color:var(--ink);margin:0 0 5px}.requests-title p{font-size:9px;color:var(--muted);margin:0}.filter-button{padding:8px 12px;font-size:9px}.toolbar{padding:10px 21px 12px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line)}.search-box{display:flex;align-items:center;gap:8px;border:1px solid var(--line);border-radius:8px;padding:0 10px;height:34px;width:240px;color:var(--soft);background:var(--paper-2)}.search-box>span{font-size:17px}.search-box input{border:0;outline:0;font-size:9px;min-width:0;width:100%;color:var(--ink);background:transparent}.filter-tabs{display:flex;gap:15px}.filter-tab{background:none;border:0;color:var(--muted);font-size:9px;padding:9px 2px;position:relative;transition:color .2s}.filter-tab span{background:var(--paper-2);border-radius:9px;padding:2px 5px;margin-right:4px;color:var(--muted);font-size:8px}.filter-tab.active{color:var(--green);font-weight:700}.filter-tab.active:after{content:"";position:absolute;bottom:-13px;right:0;left:0;height:2px;background:var(--green)}.table-wrap{overflow-x:auto}table{border-collapse:collapse;width:100%;min-width:650px;text-align:right}thead{background:var(--paper-2)}th{font-size:8px;color:var(--soft);font-weight:500;padding:13px 18px}td{font-size:9px;color:var(--muted);padding:13px 18px;border-top:1px solid var(--line)}tbody tr{transition:background .15s}tbody tr:hover{background:var(--paper-2)}.person-cell{display:flex;align-items:center;gap:9px}.person-avatar{width:32px;height:32px;border-radius:11px;display:grid;place-items:center;font-size:11px;font-weight:600;flex:none}.person-avatar.peach{background:#fff0e9;color:#b55f3c}.person-avatar.blue{background:#e9f1ff;color:#4c7dcc}.person-avatar.lilac{background:#f1edff;color:#7465ba}.person-avatar.mint{background:#e7f6f0;color:#287b60}.person-avatar.butter{background:#fff5dc;color:#a77a2d}.person-cell strong,.person-cell small{display:block}.person-cell strong{font-size:10px;color:var(--ink)}.person-cell small{font-size:8px;color:var(--soft);margin-top:3px}.row-action{background:none;border:0;color:var(--green);font-size:9px;white-space:nowrap;transition:transform .2s}.row-action:hover{transform:translateX(-2px)}.row-action span{font-size:13px;margin-right:5px}.table-footer{display:flex;align-items:center;justify-content:space-between;padding:12px 18px;color:var(--soft);font-size:8px;border-top:1px solid var(--line)}.page-button{background:var(--paper);border:1px solid var(--line);color:var(--muted);border-radius:7px;width:27px;height:26px;margin-right:4px}.page-button:disabled{opacity:.4}.dashboard-footer{text-align:center;font-size:9px;color:var(--soft);padding:18px}
/* Request details drawer */
.drawer-backdrop{position:fixed;inset:0;background:#0c2119a8;opacity:0;visibility:hidden;transition:.25s;z-index:5}.request-drawer{position:fixed;top:0;bottom:0;left:0;width:min(460px,100%);background:var(--paper);z-index:6;transform:translateX(-102%);transition:transform .32s cubic-bezier(.18,.75,.25,1);box-shadow:10px 0 50px #12213b24;display:flex;flex-direction:column}.request-drawer.open{transform:translateX(0)}.drawer-backdrop.open{opacity:1;visibility:visible}.drawer-head{display:flex;justify-content:space-between;align-items:center;padding:22px 24px 17px;border-bottom:1px solid var(--line)}.drawer-head h2{font-size:16px;color:var(--ink);margin:5px 0 0}.close-drawer{width:34px;height:34px;border:1px solid var(--line);border-radius:9px;background:var(--paper-2);color:var(--muted);font-size:19px}.drawer-content{padding:19px 24px 26px;overflow:auto}.request-owner{display:flex;align-items:center;gap:10px;margin:20px 0 18px;padding-bottom:18px;border-bottom:1px solid var(--line)}.request-owner .person-avatar{width:39px;height:39px}.request-owner strong,.request-owner small{display:block}.request-owner strong{font-size:11px;color:var(--ink)}.request-owner small{font-size:9px;color:var(--soft);margin-top:4px}.detail-block{margin:15px 0}.detail-block>span{display:block;color:var(--muted);font-size:9px;margin-bottom:6px}.detail-block>strong{color:var(--ink);font-size:10px}.masked-id{letter-spacing:1px}.detail-block p{font-size:10px;line-height:1.9;color:var(--muted);margin:0;background:var(--paper-2);border-radius:9px;padding:12px}.detail-block small{display:block;font-size:8px;color:var(--soft);margin-top:5px}.attachment-link{border:1px solid var(--line);background:var(--paper-2);padding:10px 11px;border-radius:8px;color:var(--ink);font-size:9px}.attachment-link small{display:inline;color:var(--soft)}.request-drawer .field{margin:17px 0 12px}.request-drawer .field textarea{background:var(--paper-2)}.upload-box.compact{padding:9px;margin-bottom:10px}.upload-box.compact .upload-icon{width:28px;height:28px}.upload-box.compact>span:nth-child(2)>small{margin-top:2px}.reply-button{width:100%;height:42px}.toast{position:fixed;bottom:25px;left:25px;background:#173f33;color:#fff;padding:13px 18px;border-radius:10px;font-size:10px;opacity:0;transform:translateY(10px);transition:.2s;z-index:9;pointer-events:none;box-shadow:0 8px 24px #132d2440}.toast.show{opacity:1;transform:translateY(0)}
/* Motion and small screens */
@keyframes rise{from{opacity:0;transform:translateY(12px)}to{opacity:1;transform:translateY(0)}}@keyframes slide{from{opacity:0;transform:translateX(10px)}to{opacity:1;transform:translateX(0)}}.welcome,.form-card,.dashboard-header,.stat-card,.requests-card{animation:rise .5s cubic-bezier(.2,.75,.25,1) both}.form-card{animation-delay:.07s}.stat-card:nth-child(2){animation-delay:.04s}.stat-card:nth-child(3){animation-delay:.08s}.stat-card:nth-child(4){animation-delay:.12s}.requests-card{animation-delay:.12s}#request-rows tr{animation:slide .3s ease both}#request-rows tr:nth-child(2){animation-delay:.035s}#request-rows tr:nth-child(3){animation-delay:.07s}#request-rows tr:nth-child(4){animation-delay:.105s}.button:active,.theme-toggle:active,.icon-button:active{transform:scale(.98)}.request-drawer.open .drawer-content>*{animation:rise .3s ease both}.request-drawer.open .drawer-content>*:nth-child(2){animation-delay:.04s}.request-drawer.open .drawer-content>*:nth-child(3){animation-delay:.08s}.success-panel:not([hidden]){animation:rise .35s ease both}.success-panel:not([hidden]) .success-check{animation:rise .4s .07s ease both}.theme-toggle:focus-visible,.button:focus-visible,.icon-button:focus-visible,.row-action:focus-visible,.filter-tab:focus-visible{outline:3px solid #a7cc6b;outline-offset:3px}
@media(max-width:1000px){.employee-shell{gap:17px}.welcome{padding:35px 28px}.form-card{padding:29px 27px}.sidebar{width:210px}.dashboard-main{margin-right:210px;width:calc(100% - 210px);padding:25px 24px}.stats-grid{grid-template-columns:repeat(2,1fr)}}
@media(max-width:720px){.topbar{height:64px;padding:0 15px}.brand{gap:8px}.brand-mark{width:35px;height:35px}.brand strong{font-size:10px}.brand small{font-size:8px}.topbar-actions{gap:8px}.theme-toggle{width:38px;padding:0}.theme-toggle .theme-label{display:none}.topbar .secure-note{font-size:0;gap:0}.topbar .secure-note i{width:8px;height:8px}.employee-shell{display:flex;flex-direction:column;width:min(520px,calc(100% - 24px));margin:18px auto 24px;gap:14px}.welcome{min-height:0;padding:25px 23px 20px;border-radius:17px}.welcome h1{font-size:25px;line-height:1.45;margin:10px 0}.welcome>p{font-size:10px;line-height:1.8}.steps{margin-top:17px;padding:10px 8px;gap:5px}.step{font-size:7px;gap:4px}.step b{width:22px;height:22px;font-size:9px}.step-line{min-width:5px}.help-card{display:none}.form-card{padding:23px 18px;border-radius:17px}.card-heading h2{font-size:16px;margin-bottom:15px}.dashboard-page{min-height:100vh}.sidebar{width:58px;padding:17px 8px;align-items:center}.sidebar .brand{padding:0 0 18px;border:0}.sidebar .brand>span:last-child,.nav-label,.nav-item:not(.selected),.nav-item.selected b,.sidebar-bottom{display:none}.sidebar .brand-mark{width:38px;height:38px}.nav-item{width:40px;justify-content:center;font-size:0;padding:0;margin-top:17px}.nav-item>span{font-size:16px}.nav-item.selected{background:#ffffff16}.dashboard-main{margin-right:58px;width:calc(100% - 58px);padding:20px 13px}.dashboard-header{align-items:flex-start;margin-bottom:16px}.dashboard-header h1{font-size:16px}.dashboard-header p{font-size:8px}.header-actions{gap:6px}.header-actions .avatar{width:30px;height:30px}.header-actions .theme-toggle{height:34px;width:36px}.stats-grid{gap:8px;margin-bottom:13px}.stat-card{min-height:100px;padding:12px;border-radius:11px}.stat-icon{width:25px;height:25px;left:10px;top:10px}.stat-card>span{font-size:8px}.stat-card>strong{font-size:20px;margin-top:9px}.stat-card>small{font-size:8px}.requests-title{padding:15px 13px 10px}.requests-title h2{font-size:13px}.requests-title p{font-size:8px}.toolbar{padding:8px 13px;display:block}.search-box{width:100%;margin-bottom:6px;height:31px}.filter-tabs{justify-content:space-around}.filter-tab.active:after{bottom:-3px}.table-wrap{margin-top:5px}th,td{padding:11px 12px}.dashboard-footer{font-size:8px}.drawer-head{padding:18px}.drawer-content{padding:17px 18px 22px}}
@media(max-width:390px){.field-grid{grid-template-columns:1fr;column-gap:0}.field{margin-bottom:12px}.welcome h1{font-size:23px}.form-card{padding:20px 14px}.steps{gap:4px}.step{font-size:6.5px}.step b{width:20px;height:20px}.step-line{min-width:3px}.filter-tabs{gap:8px}}
@media(prefers-reduced-motion:reduce){*,*::before,*::after{scroll-behavior:auto!important;animation-duration:.01ms!important;animation-iteration-count:1!important;transition-duration:.01ms!important}}